Store Policies
Return Policy
Items may be brought back 14 days after purchase for exchange or store credit only. Items must not be damaged, torn, ripped, or stained, and tags must still be attached.
Online returns may be accepted 10 days after purchase for full refund, exchange, or store credit. Items must not be damaged, torn, ripped, or stained, and tags must still be attached.
Approvals
Items may be taken in-store on approval for a maximum of two days and credit card information must be given beforehand. If unkept items are not brought back after two days, they will be charged to the card on file. Any unkept items that are brought back damaged will also be the responsibility of the customer.
Sale Items
All sale items are final sale. Select sale items are online exclusive, and all items are available for shipping and in-store pickup. Please allow 24 hours for all in-store pickup requests.
Please email us at laura@truxxcollective.com if you have any additional questions.
